Last Updated: February 12, 2025

1. Introduction

This Data Protection Policy outlines how we (Zuba Realty Limited) collect, use, protect, and handle your personal information when you use our real estate website and services. We are committed to ensuring the privacy and security of all our users’ data in compliance with applicable data protection laws and regulations.

2. Information We Collect

2.1 Personal Information

• Name, email address, phone number, and mailing address
• Property preferences and search history
• Financial information for property transactions (when applicable)
• Authentication credentials for your account
• Communication history with our agents and staff

2.2 Automatically Collected Information

• IP address and device information
• Browser type and operating system
• Website usage data and navigation patterns
• Cookies and similar tracking technologies
• Geographic location (with consent)

3. How We Use Your Information

We use your personal information to:

• Provide and personalize our real estate services
• Process property inquiries and transactions
• Send relevant property listings and updates
• Communicate about your account and our services
• Improve our website functionality and user experience
• Comply with legal obligations and prevent fraud
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4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Industry-standard encryption for data transmission and storage
• Regular security assessments and updates
• Strict access controls and authentication procedures
• Regular staff training on data protection
• Secure data backup systems

5. Data Sharing and Third Parties

We may share your information with:

• Property sellers or landlords (with your consent)
• Trusted service providers and partners who assist in our operations
• Legal and regulatory authorities when required by law
• Professional advisors and financial institutions involved in transactions

All third parties are contractually obligated to protect your data and use it only for specified purposes.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent for data processing
• Object to direct marketing
• Request data portability
• File a complaint with relevant authorities

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

After this period, your data will be securely deleted or anonymised.

8. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session and preferences
• Analyse website usage
• Personalize content and advertisements
• Improve website performance

You can manage cookie preferences through your browser settings.

9. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect or process data from children under this age.

10. International Data Transfers

If we transfer your data internationally, we ensure appropriate safeguards are in place through:

• Standard contractual clauses
• Adequacy decisions
• Other legal mechanisms as required

11. Policy Updates

We may update this policy periodically. Significant changes will be notified through:

• Email notifications
• Website announcements
• In-app notifications

12. Contact Information

For questions about this policy or your personal data:

• Email: privacy@zubarealty.com
• Contact Us

13. Emergency Response

We maintain procedures for promptly notifying affected individuals and authorities in case of data breaches, following applicable laws and regulations.